Hitachi Vantara Pentaho Customer Portal

Welcome to Pentaho Support

Welcome to Hitachi Vantara Customer Support for Pentaho

Dear Customer,

Welcome to Hitachi Vantara's Customer Support Portal for Pentaho. This Portal is the best place to start for finding everything you need to be successful with Pentaho, including:

  • Our Issue Reporting System
  • Knowledge Base & Best Practices
  • Access to Training Videos
  • Software Downloads
  • Service Packs

If you are new to Pentaho, please download our Welcome Letter from Box: https://pentaho.box.com/v/welcome1

The document will provide you with helpful information for various areas including:

  • Getting Started with The Customer Portal
  • Our Technical Support Organization and Processes
  • Severity Levels and Response Times
  • The Knowledge Base
  • Issue Reporting Guidance
  • Information about Pentaho – Service Packs

We appreciate you providing us an opportunity to serve you and look forward to making you successful with Pentaho Business Analytics.

Should you have any questions pertaining to the portal, please drop a note to supportadmin@pentaho.com and we’d be happy to assist.

Thank you,

the Hitachi Vantara Support Team

 

 

 

 

 

 

 

 

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