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Pentaho Support Utility - BA Server Command line Deployment

NOTE: For more general information on the Pentaho Support Utility, please review the following document: https://support.pentaho.com/hc/en-us/articles/205487176

Command Line

1)      Download the command line utility from box https://pentaho.box.com/s/l6h07mm33ym15aavyyij . 

  • Select the correct version for your installation (4.x vs. 5.x), then select "BA Server" and finally download the 'CommandLineUtility.zip' file

BI_Commandline_util.PNG

 

2)      Unzip the utility

3)      Edit the ‘<command line>/resources/Support.properties’

  • SUPP_INFO_DEST_PATH= The Path to your installation directory (must be escaped with double quotes on a Windows OS)
  • SUPP_INF_DIR= The zip file name
  • lin_license= <set to the install\_license.\* display on linux example: /home/harsh/pentahomanual/server/enterprise-console/license-installer/install\_license.sh display > 
  • win_licsense=<set to the install_license.* display on windows example: 

C:\pentaho\biserver-ee-4.8.2.2-GA-8048\enterprise-console\license-installer\install_license.bat display

  • mac_license=<set to the install\_license.\* display on mac>
  • LOG_COUNT=1  <change if there are multiple logs to be collected, i.e. catalina<date>.xxx>
  • BI_PATH= <Path to the BA-Server>
  • DI_PATH= <Path to DI-Server>
  • BI_TOM_PATH= <path to Tomcat>
  • DI_TOM_PATH= <Path to Tomcat>
  • ENT_PATH= <Path to Enterprise Console> (NOTE: 4.8.x only, there is no Enterprise Console in 5.x)

4)      Go to the directory of the Command Line Utility

5)      Execute the utility with the following command:

“java –jar pentaho-support-util-cmd.jar”  (NOTE: 4.8.x only)

“java –jar pentaho-support-util-cmd-1.0.jar”  _(NOTE: 5.0.x_** only)*** *

SupportUtilityCommandLineCall.PNG

6)      Choose the install type

Select_Installation_type.PNG

7)      Choose the Server

Select_installation_version.PNG

8)      Choose the options wanted (13 is all options)

Select_Options.PNG

10) After the "Options" are selected, this will then run the tool and will gather all of the selected files. 

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